Shipping and return policies for Douglas Holmquist

Shipping Info

I ship all items through Postnord, the Swedish national postal service. I will send items within 7 days of receiving your order.

Return Policy

My Return Policy in short

Contact douglas.holmquist@gmail.com before returning any items.
To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
If a package is unclaimed you might have to pay a handling fee.

Return Policy

Please contact douglas.holmquist@gmail.com before returning any items. It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts douglas.holmquist@gmail.com and gives information relevant and the reason for complaint.

Return Conditions

You can return the product if you find any manufacturing issues. You can not return the product if you simply don't like it. I will make a refund of eligible returns. The easiest way is to e-mail it to me along with a brief description of your case.

Returning A Package

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. I am NOT responsible for any return customs charges made. Any charges incurred are the responsibility of the customer.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages

For packages that are not picked up at your post office within due time, I reserve the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.